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Terms & Conditions 

last update Nov 2020 


1.       Definitions

 Buyer/Client                   the person who buys or agrees to buy the goods from the Seller.

Conditions            the terms and conditions of sale as set out in this document and any special terms and conditions agreed in writing by the Seller.

Goods                   the products or services which the Buyer agrees to buy from the Seller.

Price                     the price for the products or service , excluding VAT and any carriage, packaging and insurance costs.

Seller                    means Soundly Sleeping With Charmaine Walters ( Soundly Sleeping Ltd or Soundly Sleeping Global LTD)

2.  Conditions

2.1    These Conditions shall form the basis of the contract between the Seller and the Buyer in relation to the sale of Goods, to the exclusion of all other terms and conditions including the Buyer’s standard conditions of purchase or any other conditions which the Buyer may purport to apply under any purchase order or confirmation of order or any other document.

2.2    All orders for Goods shall be deemed to be an offer by the Buyer to purchase Goods from the Seller pursuant to these Conditions.   

2.3    Use  of the Goods (products or services) shall be deemed to be conclusive evidence of the Buyer’s acceptance of these Conditions.

2.4    These Conditions may not be varied except by the written agreement of Charmaine Walters

2.5    These Conditions represent the whole of the agreement between the Seller and the Buyer.  They supersede any other conditions previously issued.

3.      Price

3.1    The Price shall be at stated and is subject to change at the sellers discretion.

4.       Payment and Interest

4.1    Payment of the Price and VAT is payable immediately unless on an instalment or subscription basis

4.2    Instalment or Subscription options are to be paid on time and all instalments completed

4.3    The Buyer shall pay all accounts in full and not exercise any rights of set-off or counter-claim against invoices submitted by the Seller.

4.4    All Sales are final. Refunds are not provided except in extenuating circumstances to be reviewed at the seller’s (Soundly Sleeping Ltd) discretion. Should you believe your circumstances warrant a refund please send refund requests to [email protected]

5.  Disclaimers

5.1 For Educational and Informational Purposes Only.

The information contained in our Website, Programs, Products and Services is for educational and informational purposes only, and is made available to you as self-help & development tools and child development & sleep information  for your own use. I provide information concerning, but not limited to, infant sleep and development.

 5.2 Not Medical Advice

The information provided through our Website, Products and Services is not intended to be a substitute for professional medical advice, diagnosis or treatment that can be provided by your own physician, general pratitioner, paediatrician  nurse practitioner, physician’s assistant, therapist, licensed dietitian or nutritionist, or any other licensed or registered health care professional. Do not disregard professional medical advice or delay seeking professional advice because of information you have read on this Website or blog or received from us through any means whatsoever. Do not stop taking any medications without speaking to your physician, nurse practitioner, physician’s assistant, mental health provider or other health care professional. If you have or suspect that you have a medical issue, contact your own health care provider promptly.  I am not providing health care, medical or nutrition therapy services or attempting to diagnose, treat, prevent or cure in any manner whatsoever any physical ailment, or any mental or emotional issue, disease or condition. I am not giving medical or, psychological  advice whatsoever. I serve as a  Coach, educator, mentor and guide who helps you reach your goals by providing you with education and tools for accomplishing the goal of helping you and your children sleep.

5.3 Personal Responsibility.

I ( the seller) aim to accurately represent the information provided by or through our Website, Programs, Products and Services. You are acknowledging that you are participating voluntarily in using our Website, Programs, Products and Services, and you alone are solely and personally responsible for your choices, actions and results. You acknowledge that you take full responsibility for your  health, life, and well-being, as well as the health, lives and well-being of your family and children (where applicable), for all decisions now and in the future.

5.4 No Guarantees of Results or of Any Kind.

My role is to support and assist you in reaching your goals, but your success depends primarily on your own effort, motivation, commitment and follow-through and your childs unique capabilities. I cannot and do not guarantee that you will attain a particular result or improvement in sleep or that your child will sleep through the night. ( no adult or child technically sleeps right through ) you accept and understand that results differ by each individual mother and child/children. Each individual’s  success depends on his or her background, dedication, desire, and motivation, and the ability of the child/children involved and a whole host of additional factors.  As with any  program or service that you purchase, your results may vary, and will be based on many variables, so therefore no guarantees can be made.  Any results or examples shown through our Website, Programs, Products and Services are only estimates of what might be possible for you. There can be no assurance as to any particular  outcome based on the use of our Website, Programs, Products or Services.  You agree that we are not responsible for the success or failure of your  decisions, the  decrease of your  level of sleep, or any other result of any kind that you may have as a result of information presented to you through our Website, Programs, Products and Services. You are solely responsible for your results.

 I present real life experiences,examples testimonials, and insights about other people’s experiences for purposes of illustration only. The testimonials, examples, and photos used are of actual clients and results they personally achieved. Each client has approved these testimonials, examples, and photos for use in materials to speak to our Website and/or the Program, Product or Services, but they are not intended to represent or guarantee that current or future clients will achieve the same or similar results.  Rather, these client stories represent what is possible with our Website, Programs, Products and/or Services. Each of these unique stories, and any and all results reported in these stories by our clients, are the culmination of numerous variables, some of which we cannot control.
5.5 Assumption of Risk.
There are sometimes unknown individual risks and circumstances that can arise during use of our Website, Programs, Products and Services that cannot be foreseen that can influence or reduce results.  We are not responsible for your personal choices or actions before, during or after use of our Website, Programs, Products and Services. You understand that any mention of any suggestion or recommendation on or through our Website, Programs, Products or Services is to be taken at your own risk, with no liability on our part. You accept full responsibility for the consequences of your use, or non-use, of any information provided by us through any means whatsoever.Your use, or non-use, of this information is at your own risk, and you absolve us of any liability or loss that you, or your family or children (if applicable) or any other person, may incur from your or their use or non-use of the information provided. Additionally, you acknowledge that you are using your own due diligence and assessment of risk when it comes to making your own personal decisions, and you are voluntarily making those decisions with the full awareness that there may be risk involved.